Privacy Policy

Effective date: 01/01/2026

This Privacy Policy describes how Acme Iron and Metal (“Acme,” “we,” “us,” or “our”) collects, uses, and protects information when you use our website at https://www.acmeironandmetal.com/ and our related services, including text message (SMS) communications.

Information We Collect

We may collect the following information:

• Contact information you provide, such as your name, business name, phone number, and email address.
• Information related to services you request, such as scheduling, dispatch, pickup, and account details.
• Basic technical information collected automatically when you visit our website, such as browser type and pages viewed.

How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage our services.
• Communicate with you about scheduling, dispatch, pickups, service updates, and your account.
• Send text messages (SMS) related to the services described above, where you have provided consent.
• Respond to your questions and requests.
• Maintain records and comply with legal obligations.

Text Messaging (SMS)

Acme Iron and Metal may send text messages related to service scheduling, dispatch, pickups, and account updates. By providing your phone number and opting in, you consent to receive these messages.

• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by replying STOP. After you reply STOP, we will send one confirmation message and will not send further messages unless you opt in again.
• For help, reply HELP or contact us at 505-345-2457 or info@acmeironandmetal.com.

No mobile information or messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with vendors that help us operate our messaging service, such as our messaging platform provider, and only as needed to deliver these messages.

How We Share Information

We do not sell your information. We do not share mobile phone numbers or SMS consent with third parties or affiliates for their marketing or promotional purposes.

We may share information only in these limited cases:

• With service providers and vendors who perform services on our behalf, such as messaging, hosting, or scheduling providers, and only to the extent needed to provide those services.
• When required by law, regulation, legal process, or to protect our rights, safety, or property.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

• You may opt out of text messages at any time by replying STOP.
• You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Children’s Privacy

Our website and services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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